| Purchase and Returns |
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Take advantage of free transport fees from 50€ of purchase for Spain peninsula, France metropole, Portugal and Italy and penisola. Under 50€ of purchase, a fixed rate of 10€ will be charged for transport. .
All our orders will be sent by means of the service of messaging UPS(or GEFCO for large boxes). As soon as the order is processed, an e-mail specifying the number of follow-up of the order is sent on your mailbox. Thanks to this number, it is possible to consult the state of your order at any time on the Web site of Ups (www.ups.es). For GEFCO shipments, you will receive a follow-up number and delivery date by mail)
For any other information or problem regarding the shipment, it is possible to reach us at this phone number +34 902 106 932, providing your number of follow-up, and we will do our best to solve the problem as quick as possible or give you the exact information you need.
All orders in stock are sent in the straight day. All orders which are not in stock will be delivered depending on the delivery times of the provider.
The customer has to check his order upon receipt of the goods. If an anomaly or an error occurred, we will allow a 10 days delay for returning it into its original packaging, carriage paid, with a clear explanation of the reasons of the return. We will refund you the money by the same mean of payment you used for paying your order.
Don’t hesitate to contact us if you have any doubt. You can send us an email at info@kingoclick.com or make a call at +34 902 106 932.
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